Who Pays for Your Group
Your business pays, not a person. There is no "payer" on a Vivreal account to hand from one person to another. The plan, the card on file and the invoices all belong to the group itself, so nobody is personally attached to the bill.
That turns the question into a simpler one: who is allowed to look after the money?
| What you want to do | Who can do it | Where |
|---|---|---|
| Change the card, see invoices | The group owner | Group page, Billing tab |
| Move to a different plan | Owner or admin | Manage Plan |
| Set the overage cap | Owner or admin | Group page, Overage Billing |
| Cancel the plan | Owner or admin | Group page |
Handing the bill to someone else
Make them an admin. An admin can move the group between plans, set the overage cap and cancel, which is everything the day to day of a bill needs. Adding one takes a moment on the Group page under Users, and Managing members walks through it.
Removing someone's admin role takes those powers back just as quickly, so this is the dial to turn when a bookkeeper joins, an office manager changes, or someone stops working with you.
Changing the card is separate
Anyone can be an admin, but the card on file is changed by the group owner from the Billing tab. If your card needs updating and you are not the owner, that is the person to ask.
Changing the owner
You cannot do this yourself today. The owner of a group is set when the group is created and there is no control anywhere in Vivreal to move it to somebody else.
If the owner is leaving your business, email hello@vivreal.io and tell us which group it is and who should hold it. Get in touch before they close anything down, while their account is still active and we can see what belongs to whom.
Two things Vivreal does not do
Split the bill between people. One group, one plan, one invoice. If two parts of your business genuinely need separate bills, they need separate groups.
Send invoices to a different address. There is no separate billing contact to set. Invoices follow the group's payment details, which the owner can see and update in the Billing tab.
Next steps
- Roles and permissions, what an admin can and cannot do.
- Managing members, adding and removing people.
- Plans and Billing.