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Usage Tracking

Monitor your group's resource consumption and understand tier quotas

beginner5 min readFor portal users

Usage Tracking

Every Vivreal group has resource quotas determined by its tier. This guide explains how to monitor your usage and what happens when you approach or hit a limit.

The Usage Panel

Your current resource consumption is visible on the Dashboard. The usage panel shows key metrics with progress bars indicating how close you are to your tier's limit:

  • VivRecords — total number of collection objects across all collections
  • Media storage — total size of uploaded files (images, videos, documents)
  • API calls — number of API requests this billing cycle
  • CDN bandwidth — data served through the CDN this billing cycle
  • Sites — number of deployed sites
  • Team members — current member count

Tier Quotas

ResourceFreeBasicProPro Plus
VivRecords505005,00025,000
Media storage500 MB5 GB25 GB100 GB
Sites01310
Team members151025
Integrations35UnlimitedUnlimited
Social platforms13UnlimitedUnlimited
API calls / month1,00050,000500,0002,000,000
CDN bandwidth / month1 GB25 GB100 GB500 GB
Agent actions / month--505005,000
Webhooks--31010

What Happens When You Hit a Limit

Hard Limits (creation blocked)

For VivRecords, sites, and team members, hitting the limit prevents you from creating new items. You'll see a message explaining which quota has been reached and suggesting an upgrade.

Existing content is never deleted or hidden when you hit a limit. Everything you've already created remains fully accessible.

Soft Limits (usage continues with overage)

For API calls and CDN bandwidth, paid tiers can opt into overage billing. When enabled, you can exceed your quota and pay for the additional usage. See Billing & Tiers for overage rates.

If overage billing is not enabled (or you're on the Free tier), exceeding API call or CDN limits returns a 402 Payment Required response until the next billing cycle resets.

Reducing Your Usage

If you're close to a limit and don't want to upgrade:

  • Media storage — remove unused media files. Deleting an object also removes its associated media.
  • VivRecords — delete outdated content entries you no longer need.
  • API calls / CDN — these reset at the start of each billing cycle (monthly, UTC).

Next Steps