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Your Settings

Change your email, reset your password, choose which business loads when you sign in, and pick which notifications you get

beginner4 min readUpdated For portal users

Your Settings

Settings is your own account: your email, your password, and what Vivreal tells you about.

It is not the same as your business profile, which covers the business itself, your team and your plan, and is shared by everyone in the group. There is a link through to it from the bottom of this screen, and it is covered in Your account.

Open it from Settings in the navigation.

Account

Email is the address we contact you at, and the one password resets go to. Tap it to change it.

Username is shown here but cannot be changed. Worth knowing, because your username is what you sign in with, not your email. If you ever forget it, the login page has a Look up your username link. See Cannot log in.

If you signed up with Google or LinkedIn

Your email is managed by whichever one you used, so Vivreal shows it as read-only rather than letting you edit a copy that would drift.

You will also not see a password row, because there is no Vivreal password to change. You sign in with the same button every time.

Security

Password sends you a reset link, the same as the one on the login page. Your new password needs at least 8 characters, one capital, one lowercase, one number and one symbol.

Default profile decides which business loads when you next sign in on this device. Only relevant if you belong to more than one.

Changing the default does not switch you now

Setting a default is about next time. Your current session stays where it is, on purpose, so choosing a default never yanks you out of what you are doing.

To switch right now, use the profile switcher rather than this setting.

Notifications

Four things you can be told about. All are on by default, so this is about turning off what you do not want rather than opting in.

NotificationCovers
Content changesContent updates across your group
Sites & deploymentsSite changes and publishing status
Team & groupMembers, roles, and changes to the group
AI assistantProgress updates while the assistant works

If Vivreal is noisier than you would like, this is the screen to fix it, rather than muting the emails and losing the ones you wanted.

Business profile

The link at the bottom takes you to your business profile, where your team, roles, plan and usage live. That is shared with everyone in the group, so changes there affect other people. See:

Logging out

Log Out at the bottom ends your session on this device only. Everywhere else stays signed in.

If something is not working

  • You cannot change your username. It is fixed. Contact support if it is genuinely wrong.
  • There is no password row. You signed up with Google or LinkedIn, so there is no Vivreal password.
  • The wrong business loads at sign-in. Set Default profile, and remember it applies from the next sign-in on that device.
  • You are still getting notifications you turned off. Check you changed it on the right account, not a second one you also have.

Next steps